Return, Exchange & Refund


At Tatvam, we strive to ensure you have a smooth and satisfying shopping experience. Every product is crafted with care and inspected thoroughly before dispatch. Still, we understand that sizing or product concerns may occur, and we are here to support you.

Natural Variations Disclaimer

Please note: Handblock-printed and natural-dyed garments may feature uneven prints, slight color variations, and initial color bleeding. These natural variations enhance the uniqueness of each piece and are not eligible for return or exchange as defects.

1. Size Exchange Policy

We offer one free first-size exchange on all products.

How to Request an Exchange
Contact us within 48 hours of delivery via
Email: info.tatvam@gmail.com
WhatsApp: +91 9352344826

Share your order number, product name, current size, and the size you want to exchange to.

Conditions

  • The item must be unused, unwashed, unaltered, and in original condition with all tags intact.
  • Customers must ensure the product is securely packed when returning it.

Additional Exchanges
After your first free size exchange, two-way shipping and packaging charges will apply for any further exchange requests.

2. Return Policy

We accept returns within 48 hours of delivery.

Conditions for Return

  • Item must be unused, unwashed, unaltered, and in its original packaging with all tags attached.
  • Two-way shipping and packaging charges will be deducted for all returns.

Non-Returnable Items

  • Used, washed, or altered items
  • Damaged items due to misuse
  • Products without original tags
  • Custom-made or personalised items (if applicable)

Return requests made after 48 hours of delivery cannot be accepted.

3. Refund Policy

Refunds are processed only after the returned item is received and inspected at our facility.

Processing Time
Refunds may take 7–10 business days after inspection.
Payment will be refunded to your original mode of payment.

Refund Deductions

  • Two-way shipping charges
  • Packaging charges

These deductions apply to all returns.

Refund Eligibility
Refunds may be issued in the following cases:

  • Defective or damaged product (reported within 48 hours of delivery)
  • Non-receipt of order within the expected delivery timeline

We will review the issue and provide the best possible resolution.

4. How to Initiate Any Request

To start a return, exchange, or refund, please contact us within 48 hours of receiving your order:

Email: info.tatvam@gmail.com
WhatsApp: +91 9352344826

Please include:

  • Your order number
  • Full name
  • Product name
  • Clear details of your request
  • Product images (if reporting a defect)

5. Additional Notes

  • All exchanges and returns must follow the timelines and conditions listed above.
  • Products sent back without prior approval will not be accepted.
  • Tatvam reserves the right to decline requests that do not meet policy conditions.