Return, Exchange & Refund
Return & Exchange policy:
In our commitment to sustainability, we've adopted a No Return/Exchange policy. We encourage conscious buying and request you to review the size chart before making a purchase. We assure thorough product quality checks before shipping, reducing the chance of defects.
However, if you require a size exchange, please notify us within 2 days of receiving your order and arrange the return courier to our location. Please note that we cannot accept exchange requests after this 2-day period.
Refund Policy:
While we maintain a No Return/Exchange policy, we understand that exceptional circumstances may require refunds. Refund requests will be considered in the following cases:
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Product Defects: If you receive a defective product, please notify us within 2 days of receiving your order. We will investigate the issue and provide a resolution accordingly.
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Non-receipt of Order: If you do not receive your order within the specified delivery time, please contact us immediately for assistance.
An exchange fee of Rs. 100 will be applied. To initiate an exchange and refund, please contact us via WhatsApp at +91 9352344826 or email us at info.tatvam@gmail.com, providing your order details. Your cooperation in making sustainable choices is greatly appreciated.